Payment Agreement

Last Updated: November 21, 2025

1. Payment Terms

By purchasing products, services, or subscriptions from Nutrition Faith, you agree to pay all fees and charges associated with your purchase at the prices in effect when the charges are incurred.

2. Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Google Pay
  • Apple Pay
  • Bank transfers (for select services)

All payments are securely processed by Stripe.

3. Subscription Billing

Recurring Charges:

Subscription fees are charged automatically on a recurring basis (monthly or annually, depending on your selected plan) until you cancel your subscription.

Billing Cycle:

  • Monthly subscriptions: Billed on the same day each month
  • Annual subscriptions: Billed once per year on your subscription anniversary

Failed Payments:

If a payment fails, we will attempt to process it again. If payment cannot be processed after multiple attempts, your subscription may be suspended or cancelled.

4. Pricing and Fees
  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change with 30 days notice for existing subscribers
  • Applicable taxes will be added to your total based on your location
  • Processing fees may apply for certain payment methods
5. Refund Policy

Products:

Physical products may be returned within 30 days of delivery for a full refund if unopened and in original condition. Digital products are non-refundable once accessed.

Services:

Service fees are non-refundable once the service has been provided. Cancellations made at least 24 hours before a scheduled appointment may receive a credit for future use.

Subscriptions:

Subscription fees are non-refundable. You may cancel at any time, and your subscription will remain active until the end of the current billing period.

6. Cancellation Policy

You may cancel your subscription at any time through your account settings:

  • Navigate to Profile → My Subscriptions
  • Click "Cancel Subscription" on the subscription you wish to cancel
  • Confirm your cancellation
  • You will retain access until the end of your current billing period
7. Payment Security

We use industry-standard encryption and security measures to protect your payment information. We do not store your complete credit card details on our servers. All payment processing is handled by Stripe, a PCI-compliant payment processor.

8. Disputes and Chargebacks

If you have a concern about a charge, please contact us first before initiating a chargeback. Unauthorized chargebacks may result in account suspension. We will work with you to resolve any billing disputes fairly and promptly.

9. Contact for Payment Issues

For questions about payments, billing, or refunds, please contact us through the Contact Us page or email billing@nutritionfaith.com